Welcome to KKBL Marketing Solutions Private Limited (Altxed). We strive to ensure our customers have a satisfactory experience with our services. Please read our Refund & Cancellation Policy carefully before making any purchases. By making a purchase, you agree to be bound by this policy.

1. Introduction

This Refund & Cancellation Policy outlines the terms and conditions under which refunds and cancellations are processed for courses and services provided by KKBL Marketing Solutions Private Limited, a company registered in India with the following details:

Company Name: KKBL Marketing Solutions Private Limited
Registered Address: A1, 804, Gagan Vihar, Bibwewadi Kondhwa Road, Pune, MH 411037, India
Office Address: Office No. 302, Winona building, Karve Rd, opposite Mahesh Bank, Khilarewadi, Erandwane, Pune, Maharashtra 411004, India
Phone Number: +91-93075 07245
Email ID: hello@altxed.com

2. Refund Policy

2.1 Eligibility for Refunds

Refunds are only provided under the following conditions:

• If you have made a duplicate payment.
• If you have enrolled in a course but decide to cancel within 7 days of purchase and have not accessed the course materials or attended any sessions.
• If the course or service you purchased has been discontinued or is no longer available.

2.2 Non-Refundable Situations

Refunds will not be provided under the following circumstances:

• If you have accessed course materials or attended any sessions.
• If the refund request is made after 7 days from the date of purchase.
• If you fail to attend the live sessions or complete the course for reasons not attributable to us.
• If the refund request is due to a change of mind.

2.3 Process for Requesting a Refund

To request a refund, please contact us at hello@altxed.com with your purchase details, including your name, email, and transaction ID. Our team will review your request and process it within 7-10 business days if it meets the eligibility criteria.

3. Cancellation Policy

3.1 Course Cancellations

If you wish to cancel your enrollment in a course, please do so within 7 days of purchase. Cancellations made within this period will be eligible for a refund as per the conditions mentioned in the Refund Policy.

3.2 Process for Cancelling Enrollment

To cancel your enrollment, please email us at hello@altxed.com with your enrollment details, including your name, email, and transaction ID. We will process your cancellation request within 3-5 business days.

4. Changes to this Policy

KKBL Marketing Solutions Private Limited reserves the right to modify or update this Refund & Cancellation Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically to stay informed of any updates.

5. Contact Us

If you have any questions about this Refund & Cancellation Policy, please contact us at:

KKBL Marketing Solutions Private Limited
Office Address: Office No. 302, Winona building, Karve Rd, opposite Mahesh Bank, Khilarewadi, Erandwane, Pune, Maharashtra 411004, India
Phone Number: +91-93075 07245
Email ID: hello@altxed.com